A WhatsApp booking assistant that turns conversations into appointments

The customer writes to the business number. The assistant presents itself as automatic, asks what is needed, checks available slots and suggests an option. The appointment is only created when the customer confirms it; it then appears in the panel and the customer receives confirmation in the chat.

An automatic assistant replies and identifies itself as such. It is limited to the tasks and answers approved for the business. If a conversation goes beyond that scope, it passes it on for a person to continue.

Yes. The flow of checking availability, confirming and writing the appointment to the panel is tested end to end. Activation for a real business follows a controlled pilot with official integration, data isolation and its own tests before opening it to customers.

It can once the service is activated and supervised. It respects configured hours, services and rules; cases that do not fit are left for human review.

It is designed for appointment-based businesses with clear calendar rules. Before accepting it we review services, professionals, locations, duration and possible sensitive data. In healthcare it is limited to administrative appointment management: it does not diagnose or give clinical instructions.

A button only opens the chat. The assistant keeps the conversation, checks the slot and, after confirmation, creates the appointment. When it cannot safely resolve something, it leaves it for the team.

Yes, they complement each other. 24/7 online bookings let customers book from your website; the assistant helps customers who prefer to write instead of filling in a form. Both routes end the same way: the appointment saved in the same panel.

It is contracted as a System booking module or pilot. The amount depends on the number, calendar, rules and support required. Intelidatia does not charge a booking commission; any official provider licence or messaging cost is shown separately before contracting.

In many cases an official connection compatible with the WhatsApp Business app can be explored. Number and provider eligibility are checked during onboarding; we do not promise to keep it until the specific account has been verified.

Only what is needed to provide and manage the booking within the agreed scope. Diagnoses and clinical notes are not requested in chat. Before the pilot we define permitted information, retention, access, providers and the relevant processing agreement.